FAQ's

What payment methods do you accept?

You can purchase any works online directly using PayPal. Bank transfer or cheque are also available; please contact me to arrange (items will be shipped once cheques have cleared)

Is P+P included?

P+P is included for all UK mainland shipping. For any sales outside of the UK please contact me directly to arrange.

What delivery service do you use?
All originals and limited edition prints are sent by Royal Mail’s ‘Special Delivery', and overseas orders are sent by Royal Mail’s ‘International Signed For’ airmail. All packages will require a signature on delivery and can be tracked online whilst in the UK.

How long will orders take to arrive?

Please allow 10 days for delivery. If you need the order sooner or have particular deadline, such as a birthday, please use the contact form.

How do I care for my original/print?

It's recommended to keep originals and prints out of direct sunlight and away from areas of high humidity. There is specialist glass available to help reduce UV frames from a number of quality framers.

Do your prints come framed?

By default, no, however if you'd prefer this please contact me and this can be arranged.
 

When is the latest I can order before Christmas?
Orders of originals or prints to be delivered in the UK before Christmas must be placed no later than 15th December. Commission requests must be submitted by 1st December.

©EmmaHames 2020